Violence exists on a spectrum, ranging from unkind words to premeditated assault with deadly intent. It can be directed at an individual, a group, or an institution. The Occupational Safety and Health Administration defines workplace violence as follows:
“Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors.”
This guidance was prepared for employers to assist in addressing the potential for workplace violence in their organizations. The suggestions follow a format that OSHA commonly promotes when crafting regulations to address workplace hazards and includes the following components:
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How-to Prevent Workplace Violence
Workplace Violence Written Program
Potential for Workplace Violence Checklist
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