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‍As the threat of violence continues to grow in concern in nearly every workplace, effective implementation of a work-place violence prevention program should be a top priority. Before the organization can address the threat of violence, there needs to be a vision for the desired workplace. The first step is establishing expectations and defining clear boundaries among all stakeholders.

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What is workplace violence?

Violence exists on a spectrum, ranging from unkind words to premeditated assault with deadly intent. It can be directed at an individual, a group, or an institution. The Occupational Safety and Health Administration defines workplace violence as follows:

“Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers and visitors.”

Where do I begin?

This guidance was prepared for employers to assist in addressing the potential for workplace violence in their organizations. The suggestions follow a format that OSHA commonly promotes when crafting regulations to address workplace hazards and includes the following components:

• Management Commitment
• Employee Involvement and Participation
• Hazard Identification and Risk Assessment
• Implementing Control and Response Measures
• Communication and Training
• Anti-retaliation Policies (currently an area of emphasis for OSHA)

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